Privacy policy

Privacy Policy This Privacy Policy outlines how Auragram.store (referred to as the "Site" or "we") collects, utilizes, and shares your Personal Information when you browse the Site or make a purchase.

Collection of Personal Information Upon visiting the Site, we gather specific information related to your device, interactions with the Site, and data necessary for processing your orders. Additional information may be collected when you reach out to us for customer support. In this Privacy Policy, "Personal Information" encompasses any data that can uniquely identify an individual. The following lists the Personal Information we collect and the reasons behind the collection:

Device Information

Examples of Personal Information collected: web browser version, IP address, time zone, cookie details, viewed sites or products, search terms, and interaction patterns with the Site. Purpose of collection: Accurate Site loading and analytics to optimize user experience. Source of collection: Automatically collected through cookies, log files, web beacons, tags, or pixels when you access our Site. Disclosure for business purposes: Shared with our processor, Shopify.

Order Information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card details), email address, and phone number. Purpose of collection: Providing products and services, processing payments, arranging shipping, sending invoices or order confirmations, screening orders for potential risks or fraud, and delivering information or advertisements based on user preferences. Source of collection: Provided by you. Disclosure for business purposes: Shared with our processor, Shopify.

Customer Support Information

Examples of Personal Information collected: Data necessary for customer support. Purpose of collection: Providing customer support. Source of collection: Provided by you. Disclosure for business purposes: Data shared for support purposes.

By using our website, you agree to let third parties process your IP address to determine your location for currency conversion. The selected currency is stored in a session cookie in your browser, ensuring consistent pricing in your local currency.

Minors We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information We share your Personal Information with service providers to facilitate our services and fulfill contracts with you, as outlined above. For instance:

  • We use Shopify to run our online store. You can find more about how Shopify uses your Personal Information here.
  • We may share your Personal Information to comply with laws, respond to legal requests, or protect our rights.

Behavioral Advertising As mentioned earlier, we use your Personal Information for targeted advertising and marketing. This involves:

  • Using Google Analytics to understand user behavior. Read more about Google's use of Personal Information here.
  • Sharing information about your Site usage, purchases, and ad interactions with advertising partners.

You can opt out of targeted advertising through various platforms, as provided in the document.

Using Personal Information We use your Personal Information to provide services, including offering products, processing payments, shipping orders, and keeping you informed about new products, services, and offers.

Lawful Basis As per the General Data Protection Regulation (GDPR), if you reside in the European Economic Area (EEA), we process your personal information based on the lawful bases outlined in the document.

Retention We retain your Personal Information for our records when you place an order unless you request its erasure.

Automatic Decision-Making The document addresses automated decision-making and its impact on users in the EEA.

Selling Personal Information Our Site sells Personal Information as defined by the California Consumer Privacy Act of 2018 (CCPA).

Your Rights The document outlines the rights of users in the EEA and California, including accessing, porting, correcting, updating, or erasing Personal Information.

Cookies The document explains our use of cookies, the types of cookies used, and how to manage them.

Do Not Track We don't alter our data practices when "Do Not Track" signals are detected.

Changes We may update this Privacy Policy for various reasons, as stated in the document.

Contact For questions, complaints, or more information about our privacy practices, contact us at auragrram@gmail.com